Legal

Cookies

Cookie and similar-technology policy for the custom storefront and Shopify checkout.

This Cookie Policy explains how [TRADING NAME] uses cookies and similar tracking technologies on this website, and how you can control them. It applies to browsing and account pages hosted here; the checkout, payment, and order pages are hosted on Shopify and are covered by Shopify's own cookie and privacy notices.

Cookie categories we use

We group cookies and similar technologies (local storage, pixels) into four categories.

Necessary: required for core site functions such as security, load balancing, remembering items in your cart, and keeping you signed in. These cannot be switched off.
Preference: remember choices like language, currency display, or region so you don't have to reset them each visit.
Analytics: help us understand how visitors use the site (pages viewed, time on site, error rates) so we can improve performance and content.
Marketing: used to measure the effectiveness of campaigns and, where enabled, to show relevant ads on other sites.

Trackers, purpose, duration, and recipients

Necessary trackers include session and cart identifiers, load-balancer cookies, and CSRF/security tokens, typically lasting from the browsing session up to 30 days; these are set by [TRADING NAME] and, on checkout pages, by Shopify.

Preference trackers store language and display settings for up to 12 months and are set by [TRADING NAME].

Analytics trackers, where enabled, are set by our analytics provider(s) and typically expire between 24 hours and 24 months; data is processed by the relevant analytics processor under a data processing agreement.

Marketing trackers, where enabled, are set by advertising and social-media partners and typically expire between 30 days and 12 months; these may share limited browsing data with the partner for ad measurement and targeting.

A current, itemised list of active trackers, their exact names, durations, and recipients is available on request at [DATA PROTECTION EMAIL] and, for checkout-related cookies, in Shopify's cookie disclosures.

Managing your consent

On your first visit, a cookie banner lets you accept all cookies, reject all non-essential cookies, or open settings to enable or disable each category individually. Necessary cookies are always active because the site cannot function properly without them.

You can change your choice at any time by reopening the cookie settings panel, usually available via a link in the site footer, or by clearing cookies in your browser and revisiting the site. Withdrawing consent takes effect going forward and does not affect processing already carried out based on earlier consent. You can also block or delete cookies through your browser settings, though this may affect site functionality.

Shopify Customer Privacy API

Because checkout, payment, and order management run on Shopify, consent choices made on this site are synchronised with Shopify's Customer Privacy API so that Shopify-hosted checkout and order pages respect the same preferences. Shopify's own cookie banner and privacy controls, configured under Settings > Customer privacy in the Shopify admin, govern cookies set during checkout. For questions about how Shopify processes checkout-related cookies and data, refer to Shopify's published privacy and cookie documentation. For any other questions about this policy, contact us at [DATA PROTECTION EMAIL] or [SUPPORT EMAIL].

Version 1 approved 2026-07-10.