Legal
Imprint
Greek e-commerce merchant identity and contact information.
Legal and trading name
This website, [TRADING NAME], is operated by [COMPANY LEGAL NAME], a company established in Greece. [TRADING NAME] sells tabletop and board games and related accessories to consumers in Greece and across the European Union. Checkout, payment processing, order records, tax calculation, and shipping-rate calculation for purchases made through this site are handled by our e-commerce platform, Shopify; the corresponding checkout-side policies are also published at Settings > Policies > Legal notice within that platform.
Registered address, VAT/AFM, GEMI, and tax office
Registered office: [REGISTERED ADDRESS].
VAT identification number (AFM): [AFM / VAT NUMBER].
General Commercial Registry (GEMI) number: [GEMI NUMBER].
Competent tax office (DOY): [TAX OFFICE (DOY)].
For product returns and exchanges, items should be sent to: [RETURN ADDRESS].
Phone, email, support hours, and legal notices contact
Customer support is available by phone at [SUPPORT PHONE] and by email at [SUPPORT EMAIL], during our published support hours of [SUPPORT HOURS].
For formal legal notices, service of documents, or correspondence relating to this Imprint, please write to [COMPANY LEGAL NAME] at [REGISTERED ADDRESS], or by email to [SUPPORT EMAIL].
For questions about the processing of your personal data, or to exercise your rights under the General Data Protection Regulation (EU) 2016/679, please contact [DATA PROTECTION EMAIL].
Complaint contact route
If you have a complaint about an order, a product, or your experience with [TRADING NAME], please contact us first at [SUPPORT EMAIL] or [SUPPORT PHONE] so we can try to resolve the matter directly.
If we are unable to resolve your complaint to your satisfaction, as a consumer resident in the EU you may refer the dispute to an approved out-of-court alternative dispute resolution body. In Greece, consumer complaints and disputes may be referred to the Consumer Ombudsman (Synigoros tou Katanaloti) or to the General Secretariat for Trade and Consumer Protection, in accordance with Law 2251/1994 on consumer protection. You also retain the right to bring your claim before the competent Greek courts.
Complaints relating specifically to payment transactions processed through our Shopify-hosted checkout may also be directed to the relevant payment provider enabled at checkout, in accordance with the terms presented to you at the time of purchase.
Version 1 approved 2026-07-10.
